A client approached HSD with a need to secure the future development and support of a system, a line of business Java application. The system is a bespoke Java application that supports the critical day to day operations of the business unit.
The system was developed over a number of years by the department working closely with individual contract resources. When those resources moved on, the CIMS project stalled and the department was faced with finding a new provider.
In seeking a new provider, the department was keen to find a partner that would assume technical stewardship of the project, to avoid the dependence on individual contract resources.
At the time the project stalled, there was a release of the application that was pending deployment to production. All activity relating to the deployment also stalled, which presented an additional challenge – the new provider would have to build relationships with the department’s various IT providers to co-ordinate the stalled deployment.