Products developed by HSD.

We assist CIOs, CTOs and IT Leaders to transform their IT applications and infrastructure using our impressive set of technology services ranging from public/private cloud hosting to the Power Platform and anywhere in between. HSD understands that modernisation of your core business systems doesn’t mean lifting and shifting from on-premise to the cloud; it’s about utilising the best of breed for the best customer experience and ROI.

HSD have developed a number of products that incorporate the lessons learnt from previous projects and bundled them into a suite of products designed to take the hassle out of building bespoke solutions.

These solutions are:

  • Dynamics Case Management Accelerator (DCMA) – A Dynamics 365 accelerator built to handle all your applications, enquiries and complaint management processes.
  • BitBouncer – A toolkit that allows network operators achieve visibility and control at the application layer.
  • Generic Traffic Interception System (GTIS) – A product that allows ISPs to comply with Australian Law with regards to interception capability.


BitBouncer (BB) is an AVC (Application Visibility and Control) network appliance, developed by HSD’s Technology arm.


Tired of using systems that aren’t designed to handle your case management needs? DCMA is for you.


HSD has been helping Australian ISPs fulfil their compliance obligations for over a decade.

Visit the HSD recruitment portal for specialised resourcing.